Skip to main content

Serving Lunch in the Cafeteria

During my time working at the Health Advocacy Clinic over the summer, our group of three students was able to serve lunch in the cafeteria to guests in the PADS program. The cafeteria was pretty full; there were a lot of guests. Looking at the tables, I saw some guests who looked exhausted with their heads down. Still there were others attentive who ready to eat and very talkative. Then there were a few who sat alone in silence. We were met by a woman who worked in the kitchen and seemed to be running the show. She immediately asked, “Which one of you has the strongest stomach?” We all sort of looked wearily at each other and finally someone asked why. She informed us it was because that day, they were serving “delicious” pigs’ feet. The woman explained to us that a very nice large donation had come in and there were also specific requests for pigs’ feet. Right away, one of the other students stood up and said he would serve them, at which time I let out a sigh of relief, ran to the chocolate pudding and guarded it like it was Fort Knox.

Once we were set up at our stations, there was another woman who asked the guests for silence for a few announcements. The first announcement was about how there would be a sign-up sheet for showers because they were being fixed; another about how Hesed House had organized a group choir and that they had five people show up to the first meeting. At the conclusion of the announcements, a guest led a prayer over the food. Hesed also had a drawing for the guests, where winners were allowed to go first in line. Following the winners from the drawing, staff released guests table-by-table to the food line in a very organized fashion. Overall, the guests were respectful and polite when coming through the line. While serving the food, I tried to make eye contact, say hello, and ask, every so often, how they were doing. I could tell there was a language barrier with some guests as they just smiled and nodded when I spoke to them. There were other guests who were more talkative and also asked me how I was doing. All the guests were humble, gracious, and never once did I see a guest turn their nose up at or complain about the food

Unexpectedly during lunch, most of the guests turned down what I thought was the best part of the meal: the dessert. What shocked me further was the fact that several of the guests actually commented how the sugar and sweets were bad for them and declined to take any pudding or cupcakes. It surprised me how concerned most of the guests were about maintaining good health. I think I was surprised at the guests rejecting the dessert for a couple of reasons. For one, I have a sweet tooth and to be completely honest it would have probably been the only thing I ate that was being served that day for lunch. Secondly, I again think that the media and the news have shaped my misconceptions about the homeless. I feel like they are portrayed as lazy, stupid, not concerned about maintaining good health, and just not really concerned about anything. I had a misconception that the guests wouldn’t really care about their figure.  Third, I think it was surprising because I wouldn’t expect the focus to be on eating healthy with everything else going on in their lives. I think it showed me that the guests, although in a tough spot right now, are still striving to make health-conscious decisions.

I am so glad and grateful for this opportunity and the many others I have had to work with the guests throughout my time at the Health Advocacy Clinic.  During my two semesters, my preconceived feelings and attitudes about homelessness, originally shaped by limited media sources, were put to the test. I can say now that my prejudices have morphed into an empathetic understanding of the underlying issues that face the guests at Hesed House. Obtaining this awareness through the Clinic, I feel powerful with these gainful insights about our society and culture and hope to use this knowledge as I continue my career in public service.

Comments

Popular posts from this blog

Power of Attorney Day

On Tuesday, March 27, 2018, the NIU Health Advocacy Clinic will host its annual Power of Attorney (POA) Day. This event provides the guests of PADS and TLC as well as the general Hesed House Community an opportunity to complete a Power of Attorney for Healthcare, free of charge. What is a Power of Attorney for Healthcare? A Power of Attorney is a document that allows you to designate a person of your choice, called a health care agent, to make health care decisions for you in the event that you are unable. For example, if an accident left you in a coma, then your healthcare agent would decide on your behalf whether life-saving measures should be used and if so, which ones. The most important part of picking an agent is ensuring you select someone that knows what your medical wishes are and that you trust will implement your wishes in case you are unable. A Power of Attorney is an important document to have for oneself. This document trumps any influence of family members, fri...

Power of Attorney

It was Friday morning and I was waiting for a client to come fill out her Power of Attorney (POA) for Health Care. I was really excited for this because I had not had the opportunity to do an initial client interview yet, and this would be my first time assisting a client with completing a POA. I was also grateful I was able to have the experience of doing one, since POA Day was Wednesday,and I am scheduled Fridays at the clinic. Going into the situation I was very nervous. I had never done a POA before and I reviewed the POA documents, but actually doing interviews is always different than preparing for them. I definitely have seen that play out a lot this semester. You can prepare all you want for client interactions, but often they go nothing like you planned. Going into this experience I expected the client to have a lot of questions. This document is for long- term planning, and the population we work with at the Health Advocacy Clinic often does not have a lot of long-term plans ...
On Wednesday, January 13, 2016, the Health Advocacy Clinic group went on a tour of Hesed House with Elise Manzie, the new Assistant Director of Development at Hesed. Some of the students and I had already been on a tour of the building before while others had not. I expected that I would not learn anything new on the tour and that it would be as much of a routine as walking around the Comprehensive Resource Center and Aunt Martha’s is to me because I was a part of the HAC last semester. I suspected that I would not feel any differently walking around Hesed than I normally do whenever I walk over there to drop something off or serve lunch. Although I am sensitive to the plights of guests, I did not expect to see anything new or different. Surprisingly, the main emotion that I felt during the tour was a sense of reinvigoration—especially in the TLC playroom. This was mainly due to the nice refresher we received from Elise about the guests and the problems they face, which reminded me why...